DH Training & Technology Consulting provides a wide range of consulting and training services. We specialize in pre-rollout consulting, implementation planning, focus groups, project management, custom documentation, pilot, end-user and help desk training.
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Contact Relationship Management (CRM) Consulting
- Audits & data analysis
- Policies to achieve and maintain data integrity
- Focus groups to analyze work flow
- Design recommendations
- Implementation strategies
- Marketing CRM to build interest and enthusiasm
- Design and deliver Marketing, Data Steward, IT, Train-the-trainer and user-specific CRM training
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Document Management System (DMS) Consulting
- Develop your DMS Matter Centric transition strategy
- Identify policies and procedures
- Customize and deliver end-user training
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Office 2010 & 2013
- Strategies for Implementing Office 2010 & 2013
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Pre-implementation Sneak Previews
- Train-the-trainer courses
- Instructor led classroom training
- Instructor led web-based training
- Floor support
- Customized training materials
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Training, Documentation and Curriculum Design
- Pre-training Sneak Previews
- Instructor led classroom training
- Instructor led web-based training
- Train-the-trainer courses
- Floor support
- Customized training materials
- Quick reference guides
- Application specific training outlines
- New hire training outlines
- Lunch & Learn workshops