DH Training & Technology Consulting provides a wide range of consulting and training services. We specialize in pre-rollout consulting, implementation planning, focus groups, project management, custom documentation, pilot, end-user and help desk training.

 
  • Contact Relationship Management (CRM) Consulting
    • Audits & data analysis
    • Policies to achieve and maintain data integrity
    • Focus groups to analyze work flow
    • Design recommendations
    • Implementation strategies
    • Marketing CRM to build interest and enthusiasm
    • Design and deliver Marketing, Data Steward, IT, Train-the-trainer and user-specific CRM training
  • Document Management System (DMS) Consulting
    • Develop your DMS Matter Centric transition strategy
    • Identify policies and procedures
    • Customize and deliver end-user training
  • Office 2010 & 2013
    • Strategies for Implementing Office 2010 & 2013
    • Pre-implementation Sneak Previews
      • Train-the-trainer courses
    • Instructor led classroom training
    • Instructor led web-based training
    • Floor support
    • Customized training materials
  • Training, Documentation and Curriculum Design
    • Pre-training Sneak Previews
    • Instructor led classroom training
    • Instructor led web-based training
    • Train-the-trainer courses
    • Floor support
    • Customized training materials
    • Quick reference guides
    • Application specific training outlines
    • New hire training outlines
    • Lunch & Learn workshops
 

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